FAQ
Why do I get no connection via Bluetooth with my Windows PC?
- You need mandatory a Windows 10 OS Release 1607, Build 14393 or higher (Windows 7 or an earlier version will not work!)
- The internal Bluetooth driver is not current and needs an update; check the webpage of the Bluetooth module manufacturer for the latest version
- Your PC does not have a built-in Bluetooth module, use an external one, we recommend Delock USB Bluetooth Adapter V4.0 dual mode or try other adapters supporting Bluetooth Low Energy (important still Windows 10 OS required!)
