Our vision
We believe that the protection and management of the world-wide water resources belong to the most important tasks of the present and also of the future.
With our ideas and our outstanding products and services, we want to supply our customers with the requisite know-how needed to fulfill their tasks and qualifying them for taking competent and right decisions. Four core values define our endeavour to translate this vision into reality - quality
- close contact to customer - voice of the customer
- continuous endeavour to improve things
- innovation Quality
Quality with all its meanings is our top priority. For more than 130 years, the name of OTT has stood for outstanding and innovative high-quality products. This claim is still valid today, like it was established by Albert Ott more than 130 years ago.
Of course, we have got ISO 9000 certification and we demand the same from our suppliers.
Quality in development: constant comparison of results with customer requirements. Final beta tests carried out by customers are the last milestone before the instruments are launched.
Quality in manufacturing: Each measuring instrument is being examined and checked individually. Factory Acceptance Test (FAT) Protocols confirm our customers that the instruments have left our company in perfect condition.
Quality in service: Our experienced indoor sales and field service staff elaborate solutions in close cooperation with our customers. Close contact to customer
We gather wishes and proposals of our customers on site. Based upon that, we develop systems with latest technologies that meet the requirements of the customer. For, we don't manufacture the instruments for us - but for our customers. Voice of the Customer 'VOC' is a decisive element for the development of products. 'Think Global - Act Local“ is not an advertising slogan for us, but reality. We are represented in all strategic markets by an OTT subsidiary or by a well-trained partner so that we can act as close as possible and offer assistance in the realisation of the solutions delivered. Continuous endeavour to improve things - Kaizen
All in-house processes and all products are being analysed permanently and possible improvements are being searched. 'Kaizen“ is a concept that is being lived by us – to our benefit and to the benefit of our customers. It is our aim to optimise our processes so that we can react in an optimal and quick way to customer demands. Innovation
The search for new measuring principles and their application due to the demands of water resources management are an important part of our philosophy to act successfully and to the entire satisfaction of our customers. Innovations improve the efficiency of the offered solutions and always show our customers new ideas to meet the requirements of the present time successfully.
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